How to Launch a Successful Automation Program

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While automation and its drivers are among today’s hottest business topics, few organizations know where and how to begin. Understanding which processes are (and aren’t) ripe for automation is the essential first step. Many companies are tentative about how to react and where to employ intelligent machines into their daily operations. Some large insurance and […]

These Are the Jobs of the Future

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What work will be left for people when machines are cheaper, faster and smarter than we are? Cognizant now proposes a list of 21 Jobs of the Future, jobs we believe will emerge över a ten year period. Time to say hello to the Data Detective, the Ethical Sourcing Officer, and the Artificial Intelligence Business Development Manager. Concern […]

RPA in Banking: Here Is Where It’s Most Beneficial

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Robotic process automation (RPA) is helping banks engage customers in real time, increase efficiency and productivity, and tap into the benefits of straight-through processing without a significant overhaul of their underlying systems. These are the areas where RPA is most often applied. Many banks are looking for quick and cheap alternatives that can deliver short-term […]

5 Steps to Start Driving Software Innovation

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For many software development organizations, the hardest part of innovation is carving out time for it and building it into their day-to-day processes. By taking a series of small steps, however, organizations can quickly establish an innovation discipline that ensures relevance far into the future. Starting small instills teams with the discipline to stay focused […]

How New Technologies Reshape the Customer Experience

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How does the emerging technologies influence customer experience? By embedding AI and IoT into their enterprise applications, consumer-facing organizations can cultivate lasting and profitable customer relationships with hyper-personalized offers and services that deliver on the promise of digital. Today’s enterprise systems generate enormous volumes of data that can be fed into AI, machine learning (MI), […]

5 Ways Technology Will Challenge Conventions

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A watch that once told the time and date can now monitor your heart rate and warn you if timely care is needed. A car that once transported you from A to B is now highly connected and semi-autonomous, with the ability to self-diagnose when issues arise. And with augmented technology, each of our own […]